Support
Found a bug, have an idea or need help with a purchase? Email support@gridwit.app. We usually reply within 2 working days.
Frequently asked questions
I lost my progress. Can I get it back?
If you were signed in to Google Play Games, your progress, coins and unlocks are backed up to your Google account. Sign in with the same account on your new phone and open Gridwit to restore them. Without Play Games, progress is stored only on your phone, so uninstalling the game or clearing its data removes it.
I bought No Ads. How do I get it back on a new phone?
Sign in to the same Google account and open Gridwit. The purchase is restored automatically from Google Play. If it isn't, restart the game once, or email us.
How do I ask for a refund?
Purchases are handled by Google Play. You can request a refund at play.google.com (Account → Order history), or email us and we'll help.
Can I change the language?
Gridwit follows your phone's language automatically. You can also pick a language in Settings → Language.
Can I turn off personalised ads?
Yes. Players in the EU, UK and Switzerland are asked when the game first starts, and can change their choice later in Settings. You can also reset or delete your advertising ID in your phone's Google settings.
Is the Daily Puzzle always solvable?
Yes. Every daily puzzle is generated so that it can always be solved, and it is the same for every player on the same day.
Get Gridwit
Gridwit is out now on Google Play, free for Android. Thank you to everyone who tested it before launch! New to block puzzles? Read our 12 block puzzle tips.
Delete your data
Gridwit has no accounts. To remove the game data on your phone, uninstall the game. To delete your cloud backup, open the Play Games app or your Play Games profile and delete the Gridwit data. To ask us to delete analytics data linked to your device, email us with the subject "Delete my data". See the Privacy PolicyTikTokInstagram for details.